ChatY Privacy Policy
Last Updated: November 2025
Doodle Mobile Inc. ("we," "us," "our," or "Company") is committed to protecting user privacy. If you have any questions or concerns about this Privacy Policy, please contact us at contact@doodlemobile.com.
1. Introduction and Overview
This Privacy Policy applies to Doodle Mobile Inc.'s mobile application ChatY ("Application" or "Service"). This policy explains how we collect, use, disclose, and protect your personal information.
By accessing or using this Application, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
1.1 Definitions and Key Terms
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Personal Information/Personal Data: Any information relating to an identified or identifiable natural person, including name, email address, phone number, IP address, device identifier, or any other information that can be used to identify an individual.
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Service: Refers to the ChatY application and all of its associated features and functionalities.
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User: Any person who registers and uses this Application.
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User Content: Any text or other content you input into the Application ("Input"), and any text or other content generated by AI through the Application ("Output").
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Third-Party Service Providers: Businesses or individuals we partner with to provide you with services.
- Email address
- Authentication information via Apple ID or Google account
- Username and profile information (if applicable)
(b) User Content
- Messages and conversation content within the Application (Input)
- AI-generated responses (Output)
- Any files or attachments you upload
- Name and email address provided through support forms
- Any other information you submit
- We do not directly collect your credit card or debit card information
- Payment processing is handled by third-party payment providers
- We only receive basic information such as subscription confirmation, transaction IDs, and email
- Device type, model, and manufacturer
- Operating system and version
- Device identifiers (such as IDFA/Android Advertising ID)
- Screen size and resolution
- Battery and memory information
- IP address
- Internet connection type (mobile carrier, internet service provider, network type)
- IP-based geographic location information (country, region, city)
- Time zone and language settings
- Application usage time and duration
- Accessed features and functionalities
- How you interact with the Application
- Log file information
(d) Cookies and Similar Technologies
- Data generated by cookies and similar tracking technologies
- Pixels, web beacons, and scripts
- This data is used to improve Application functionality and user experience
(e) In-App Events
- Tutorial step completion
- In-app purchase records
- Custom events and progress
- Use of data processing restriction options
3.1 Providing Services
- Executing chat and AI reply functionality
- Managing your account and subscription
- Processing payments and transactions
- Providing customer support and technical assistance
- Sending service-related notifications
3.2 Improvement and Optimization
- Analyzing user behavior and trends
- Identifying technical issues and errors
- Testing new features and improvements
- Conducting usage analysis and user research
- Optimizing Application performance and user experience
3.3 Marketing and Communications
- Sending notifications about new features, updates, and offers
- Conducting market analysis and marketing campaigns
- Providing personalized content based on your interests
- Sending surveys and feedback requests
- Maintaining communication with users
3.4 Security and Compliance
- Preventing fraud, spam, and unauthorized activity
- Investigating and preventing security threats
- Detecting and remedying malicious, deceptive, or illegal activity
- Enforcing our policies and terms
- Complying with legal obligations
3.5 Legal Basis
- Contract Performance: To provide you with the Application and services
- Legitimate Interest: Improving services, analytics, and marketing
- User Consent: For marketing communications and advanced analytics
- Legal Obligation: Complying with applicable legal requirements
4. Third-Party Service Providers
We share information with the following third-party service providers to provide, improve, and protect our services:
4.1 AI Model Providers
4.2 Infrastructure and Service Providers
4.3 Analytics and Marketing Providers
4.4 Payment Processing
4.5 Third-Party Data Sharing
- We do not sell or rent your personal information
- We may share necessary information with the above service providers to deliver services
- These providers are bound by data protection agreements and confidentiality obligations
- Some third parties may conduct automated data processing and analysis
- Your data may be transferred outside your jurisdiction
5. Data Retention
5.1 Deleting Your Data
- You may delete your account at any time using the "Delete Account" option in Application settings
- Upon account deletion, your personal data and chat history will be permanently deleted
- Exception: Data required to be retained by law
5.2 Retention Period
- We retain your personal information for as long as you need our services
- For compliance with legal obligations (tax, accounting, audit), we may retain data longer
- We may retain backup data for longer periods to prevent fraud or other malicious activity
6. International Data Transfer
- We may transfer your information outside your home country
- These countries may not have the same data protection laws as your jurisdiction
- By using this Application, you consent to our potential transfer of your personal information to any country, region, or international organization
- We take measures to ensure your data is protected during transfer
7. Security Measures
7.1 Technical Measures
- Encryption technology to protect sensitive data
- Firewalls and multi-layered security systems
- Regular security audits and vulnerability assessments
- SSL/TLS encryption for data transmission
7.2 Administrative Measures
- Restricted access to personal data
- Confidentiality agreements with employees and contractors
- Regular security training
- Data backup and disaster recovery measures
- Incident response and notification procedures
7.3 Security Limitations
- We cannot guarantee complete security of data transmitted over the internet
- Despite precautions, unauthorized access cannot be entirely ruled out
- Third-party service providers' security measures are not entirely under our control
8. User Rights
Under applicable data protection laws, you have the following rights:
8.1 Right of Access
- You may request confirmation of whether we process your data
- You may request a copy of the information we hold
8.2 Right of Correction
- You may request correction, update, or refinement of your information
- You may edit certain information through your account settings
8.3 Right of Deletion
- You may request deletion of all or part of your personal information
- You may delete your account at any time
8.4 Right to Restrict
- In certain circumstances, you may have the right to restrict how we use your information
- This right's applicability depends on specific data protection laws
8.5 Right to Object
- You may object to data processing based on legitimate interest
- You may object to marketing communications and analytics
8.6 Right to Complain
- If you believe we violate data protection laws, you may file a complaint with the relevant authority
9. Additional Terms for U.S. Residents
9.1 California Consumer Privacy Act (CCPA)
California residents enjoy the following rights:
- Right to Know and Access: You may request information about personal data categories, sources, and use purposes
- Right to Delete: You may request deletion of personal information we have collected
- Right to Opt-Out: You may request that we do not sell or share your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
9.2 Other U.S. State Laws
We comply with Texas Data Privacy and Security Act (TDPSA), Virginia Consumer Data Protection Act (VCDPA), Utah Consumer Privacy Act (UCPA), and other applicable U.S. state privacy laws.
10. Children's Privacy
- This Application is intended for users 16 years of age and older
- We do not knowingly collect information from children under 16
- If we discover we have collected personal information from a child, we will immediately delete it
- Guardians should ensure minors do not submit personal information without proper consent
11. Cookies and Tracking Technologies
11.1 Cookie Usage
- We use cookies to improve Application functionality and user experience
- Cookies are used to remember your preferences and login status
- Cookies are used to analyze user behavior
- We do not place personally identifiable information in cookies
11.2 Opt-Out Options
- You may disable cookies in your device settings
- Disabling cookies may affect certain Application functionalities
- You may limit ad tracking through your device settings
12. Changes to Privacy Policy
- We may update this Privacy Policy from time to time
- For major changes, we will notify you through the Application
- Continued use of the Application indicates your acceptance of the updated policy
- You may delete your account at any time to stop using the Application
If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us:
Doodle Mobile Inc.
Email: contact@doodlemobile.com
We will respond to your request within a reasonable timeframe.
14. Governing Law
This Privacy Policy is governed by applicable law, including but not limited to data protection laws in your jurisdiction and any applicable federal laws.
User Consent
By installing, registering for, or using the ChatY Application, you signify that you have read this Privacy Policy, understand its contents, and agree to our collection, use, and disclosure of your personal information as described in this policy.